Monday, 19 May 2014

42516 – 18:37 Monday 19th May


……until disembarkation at Reading revealed that my connecting service, the 18:37 Frome Service was delayed due to a fault with the train.

Now, again, let no one ever accuse me of moaning about anything but the truth and the first thing I have to state here is that it’s been a long long long while since I’ve suffered any sort of delay at all. So perhaps all things told, I was due a disruption and have no real grounds for a moan.

This particular delay turned out to be about 40 minutes which is a bit of a kick in the goolies in anyone’s book, especially @emily1780 ‘s who tweeted in to ask whether any compensation was due. Moody Max eventually deemed this worthy of a reply and confirmed that yes, indeed compensation was due for delays over 30 minutes that were due to mechanical failure.

Full well knowing what the answer would be to the question, I then asked Max if this level of compensation would be applicable to everyone. The answer to those unfamiliar to FGW compensation rules is that season ticket holders don’t get the same compensation as other passengers and this is the one thing that drives me further round the bend than anything else FGW throws at me. And what drives me that one bit further up the road that is round the bend is that no matter how much I carp, complain and cry into my pillow about this, FGW doesn’t seem to understand why it makes my blood.

I gave Moody Max an opportunity to tell us what he really thought about this but he rather (and perhaps understandably) bottled the question. Still perhaps this was all slightly too trivial as FGW were busy getting people stranded at remote train stations.

Ho hum…..roll on tomorrow.

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